You are welcome to send us an e-mail or to call us on phone number 1-866-640 8326. If you call customer service please note that there may be a short delay in answering during busy periods. After hours or if phones are busy, you may use this form to create a ticket and we will get back to you as soon as possible. To acknowledge the receipt of your ticket , we will send an email confirmation to the address you provided.
Contact Customer Service
Phone: 1-866-640- 8326
Online: Submit a Request
Headquarters: 100-770 Palladium Dr. Kanata, ON
Mon – Sat 7:00 AM – 8:00 PM PST
Sun 7:00 AM – 5:00 PM PST (except holidays)
24/7 Customer Service
Trouble with your order? Drop us a line by phone any time, day or night!
Fast & Free Shipping
Trends don't wait, and neither should you. Get your new rug ASAP!
Free Returns
New mat not working out?
Send it back for no charge within 30 days.
Be First To Know
Get access to exclusive sales, new arrivals, and save up to 80% Off Retail.